San Francisco—When shopping for a cancer center, what information can patients receive over the phone about the availability of palliative care and other supportive care services? Researchers set out to answer this question in a study reported at the 2016 Palliative Care in Oncology Symposium (abstract 122). The study identified a number of misconceptions about palliative care availability among front-line staff.
Duke University researchers used a mystery shopper format and placed 160